The 19″ flat panel Samsung SyncMaster 913v is a good monitor, but it has its problems. I run a couple of SyncMaster 913v’s on this computer and now have had troubles with both at some point. The newer one died almost completely within 6 months after purchase. However, Samsung does offer a 3 year warranty which is nice. The older monitor has become very dark over time and I’ll have to get on exchanging it.

Samsung does offer a nice way to get a replacement with their advance exchange program. How this works is, They send you a replacement monitor and in the box that it came in, you send them back your original monitor. The exchange seems easy, but it’s not. You have to go through Samsung directly and it can be a real pain getting things setup, and knowing when things are actually setup and ready to go. You may have to contact them a few times before the exchange actually begins. For me, I contacted them and asked what to do. They told me about the exchange program. I signed up for it. I then sent in my proof of purchase, and they said it was ready to go. I then did this 4 times over the next month and a half before it actually got underway.

The Samsung SyncMaster 913v does come with a 3 year warranty. Now even though they do send you a replacement monitor if yours breaks down, You have to realize that this monitor is a refurbished one from someone else in the same exchange program.

Filed under: Computers by admin Date 1 June, 2007